Returns Policy

Our policy lasts 14 days from product delivery. If 14 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange. We reserve the right to reject any return request and refund once your product has been received.

 

Due to the risk of fraudulent returns, we cannot accept returns and refunds of products within the following categories:

We retain the right to refuse or accept returns on these items at our discretion. All sales of items within these categories are final.

 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Certain products are shipped with tamper proof seals and any product with the seal broken is also not eligible for a return, exchange or refund.

 

To be eligible for a return, your item must be in it’s original packaging, unused and in the same condition that we sold it. All orders will be subject to individual review. 

 

To complete your return, we require a receipt or proof of purchase and your order number. Please contact our team to discuss a return via email sales@gdtcollectibles.com, providing the necessary order details. Our team will be happy to assist and provide you details on whether an order is eligible for a return/exchange. If so, they will provide instructions on how to return/exchange an item.

 

You will be responsible for paying for your own shipping costs for returning your item to us. Shipping costs are non-refundable. If you are returning an item to us, you must use tracked & signed shipping. Depending on the item value, it may be worth purchasing shipping insurance, as we will not be held responsible if we don’t receive your returned item safely.

Refunds

 

If you are approved, a refund for the full amount (excluding postage costs) will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We may also offer you compensation via a gift card or store discount, which you have the right to refuse.